Terms & Conditions


Bookings & Cancellation Policy
A minimum booking fee of £30 per visit applies to all bookings excluding any offers or discounts applied. Bookings can be made by phone or via email. Please note 24 Hours notice is required for all cancellations and/or changes to an appointment. We cannot reserve or confirm booking slots unless an agreed deposit has been paid. We can refuse treatment to anyone without providing a reason: any payment made will be returned minus any associated costs incurred. We reserve the right to cancel the appointment at anytime: any prior payments will be refunded in full, no other compensation will be payable. Bookings located in flats or areas where a products and materials will be carried up stairs may incur additional charges for time and staff.

Time & Delays
Any delays caused by you will result in a reduction of treatment time. All times stated include do not preparation of treatment area and client: This may vary depending on the treatment type and client. If the treatment time is shortened by the client the full cost of the treatment will still be payable. Waiting time may be chargeable at the discretion of the therapist.

Consultation
We carry out a consultation to all new clients dependant of treatment type requested. It is the clients responsibility to disclose any medical conditions that may be affected by the treatment offered. As beauty therapists we are unable to diagnose any conditions: please refer to the appropriate professional for any advice required.

Hygiene
It is the clients responsibility to provide a clean and safe environment for treatments to be carried out. All equipment used is cleaned prior to any treatment taking place.

Gift Vouchers & Deposits
Gift Vouchers can either be purchased online. Gift vouchers are valid for 12 months from the date of purchase and can be used on any beauty treatments or products unless specified. There is no cash redemption. Party deposits are non refundable: in the event of a party cancellation a gift voucher will be issued for the value of £50 or amount paid at time of reservation.

Payment & Parking, Congestion
We accept cash or vouchers as methods of payment. The therapist reserves the right to request payment prior to any treatment taking place. Parking must be provided outside the main entrance to the property: any associated parking and congestion charges will be added to the cost of the treatments. Clients must notify therapists of any special parking restrictions in operation.

Waxing
Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) Less than 8 hours before or 24 hours after your wax. We do not accept any responsibility for damage to clothing as part of a treatment. Avoid normal deodorants after under arm wax. The prices for waxing are based on time and may be increased depending of the level of hair removal and products required.


Privacy Policy


Personal information

Any information submitted by you (including, but not limited to, your name, e-mail address and delivery address) will be used for one or more of the following purposes: 1) Alerting you to product upgrades, special offers or updated information. 2) To enable IMBEAUTY to provide services and products most relevant to you. 3)Administration, marketing and profiling your requests and preferences.


Data Protection

IMBEAUTY will keep all information confidential and any information collected by IMBEAUTY is protected by security procedures in the storage and disclosure of information that you have given to us, to prevent unauthorised access, as required by the Data Protection Act 1998. IMBEAUTY will not transfer information to any other third party.

Your Consent

In completing your details on this web site you are deemed to consent to the collection and use of your information by IMBEAUTY as set out in this Privacy Policy unless you e-mail us to advise otherwise. If you give us information about another person, you confirm that they have appointed you to act for them and they consent to the use of their information as set out in this Privacy Policy. IMBEAUTY is committed to protecting your privacy and if you have any queries on this Privacy Policy, or any other question to IMBEAUTY please contact us via our booking form.
 
Copyright
All material on web pages under the domain www.imbeauty.co.uk is, unless otherwise stated, the property of IMBEAUTY. These materials are protected by copyright and other intellectual property laws. You may not reproduce or retransmit the materials, in whole or in part, in any manner, without the prior written consent of IMBEAUTY.   You may not distribute such copies to others, whether or not in electronic form, whether or not for a charge or other consideration, without prior written consent of the owner of the materials.